Shipping policy
Shipping Policy
At Karan’s Kava, we’re committed to delivering your order quickly and securely, whether you’re in Australia or abroad. Please read the details below to understand how we process and ship your orders.
Order Processing
-
All orders are processed and dispatched within 1–2 business days after successful payment.
-
Orders placed on weekends or public holidays will be processed on the next business day.
-
Once your order has been dispatched, you’ll receive a shipping confirmation email with tracking details.
Shipping Options & Delivery Times
We offer both Express and Standard delivery options for your convenience.
-
Express Shipping: Estimated delivery within 1–4 business days.
-
Standard Shipping: Estimated delivery within 2–8 business days.
Delivery times are estimates and may vary based on your location, carrier delays, and customs clearance (for international orders).
International Shipping
-
We proudly offer worldwide shipping from Sydney, Australia.
-
International delivery times may vary depending on your country’s customs processing and postal service.
-
Please note: Customs duties, taxes, or import fees (if applicable) are the customer’s responsibility and are not included in our product or shipping prices.
Shipping Rates
-
Shipping charges are calculated at checkout and displayed before you complete your purchase.
-
The total shipping cost depends on your location, order weight, and chosen delivery method.
-
Occasionally, promotional offers may include free or discounted shipping rates.
Tracking Your Order
Once your order has shipped, you will receive a tracking link via email. You can use this link to monitor the status of your delivery at any time.
Delays & Delivery Issues
While we strive to meet all estimated delivery times, unforeseen events such as extreme weather, customs delays, or carrier disruptions may occasionally affect transit times.
If your order is delayed or you experience a delivery issue, please contact us immediately so we can assist.
Contact Us
If you have any questions regarding shipping or delivery, please reach out through our Contact Us page or email us directly at sales@karanskava.com.
We’re always happy to help.